News & Events

How to Overcome Imposter Syndrome at Work

Posted Jan. 11, 2024, 7:35 a.m.

Imposter Syndrome, simply put, is the feeling of being a fraud and doubting your abilities. Interestingly enough, studies show it disproportionately affects high achievers—but the good news is that you can work to overcome that feeling by taking the right steps.

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Understanding Differences to Become a Better Leader

Posted Dec. 28, 2023, 10:23 a.m.

Behavior and personality assessments can be incredibly useful when building efficient teams that work well together. You can’t have a team of all processors and no motivators—and what would task-oriented leaders do without the socio-emotional leaders? Understanding team dynamics and behaviors is a powerful tool when it comes to managing and motivating teams.

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How New Managers Can Bridge Generational Gaps in the Workplace

Posted Dec. 13, 2023, 8:20 a.m.

When new managers step in to lead a team, they are often faced with a shock to the system: their new team spans generations and they don’t know how to work together. Rather than worry about impending disaster, focus on understanding what makes your employees different, know their strengths and values, and find common ground.

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3 Common Challenges New Managers Face

Posted Nov. 23, 2023, 8:13 a.m.

I've been a manager now for almost 30 years, but I still remember that first time – when I went from being a good cook and bartender to being a manager. I went from knowing exactly what to do and when to do it, to being completely out of my comfort zone. Moving from an individual contributor to a manager of individual contributors comes with specific challenges, and I’m going to teach you how to overcome them.

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Getting the Buy-In: Tips for Persuading Your Team to Say Yes

Posted Nov. 9, 2023, 7:50 a.m.

Getting “buy-in” is an essential skill to make change go more smoothly. This can be acceptance and engagement in a new direction on a project, an office move, or any change — big or small — conceptual or tangible. It can be challenging to persuade your team, but with a little planning and an understanding of what you have in your influence toolbox, you can find the best way to not only get the team to say yes, but maybe even get them to embrace the change.

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6 Tips for Building An Effective Team

Posted Oct. 9, 2023, 7:56 a.m.

Team leaders on high-performing teams have a common goal: effective teamwork. They know the key to great team effectiveness is through the process. The best teams have good leaders who ask themselves "How does my team communicate? How do we handle mistakes? How do we handle disagreements?" They also have a plan for conflict and difference of opinions so they can work smoothly and solidly. The following six tips are a great foundation for establishing your team process to build an effective team.

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The Difference Between Leading and Managing & Why New Managers Need To Do Both

Posted Oct. 2, 2023, 11:33 a.m.

Becoming a new manager or supervisor for the first time is an exciting promotion, but too often there is a lack of resources or training to allow you to thrive. A good manager has all the tools they need to support their team, and the leadership skills to motivate and encourage them.

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The Most Common Coaching Misconceptions

Posted Aug. 15, 2023, 10 a.m.

Before you start coaching, it is incredibly important to clear up some misconceptions about coaching – not only to help establish boundaries for yourself, but also to establish boundaries for your employee, so both of you can both thrive.

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How to Coach Your Employees for Success

Posted Aug. 3, 2023, 3 p.m.

One area that I've seen a lot of managers and leaders go wrong in their coaching is that they don't have a specific methodology – instead they just shoot from the hip. If you take the time to put specific steps in place and have some structure around coaching, you are much more likely to be successful.

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4 Benefits for Coaching Your Employees

Posted July 21, 2023, 11 a.m.

There are many benefits to developing your team and taking a coaching approach for your employees’ success. Learn more about why coaching is beneficial.

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Overcoming Internal Barriers to Listening: Part Two

Posted May 14, 2023, 5 p.m.

When working through barriers to listening, there are many things to be mindful of. I talked about physical barriers and the importance of the right environment and understanding different listening styles, and now I want to talk about the internal barriers to effective listening. Often, these are emotionally driven barriers, but don’t stress. Understanding and awareness of barriers is part of overcoming the barriers to effective listening. Being a good listener and having effective communication is easier once you address all of the common barriers we often see and experience.

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Barriers to Effective Listening and How to Overcome Them : Part One

Posted April 26, 2023, 9 a.m.

When working with people to become better listeners one of the first things I have to help them overcome is getting rid of the biggest barriers to effective listening. It sounds silly and it sounds simple, but it’s not just physical barriers that get in our way. There are a number of things that can interrupt us from getting the message, so I want to talk you through the major barriers to effective listening and how you can overcome them. The first two I’ll talk about are more external: your environment, and both parties’ listening styles.

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End Poor Listening Habits

Posted April 11, 2023, 3 p.m.

Do you want to be a better listener? Here are 3 simple habits to let go of that will help you become an effective listener and leader.

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How to Actively Listen in Six Simple Steps

Posted March 28, 2023, 6 p.m.

Whenever I know I'm going to be having an important conversation, like giving a team of direct reports some bad news or working with a student that is facing some challenges, there's a couple things that I always do first and foremost to prepare myself and the space for listening. These active listening techniques are things that I encourage you to do to make sure that you are ready to listen. Communication is a soft skill that can be learned, and the goal of active listening is to foster a safe space for open, honest, and strong communication.

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4 Ways Listening Affects Success

Posted March 7, 2023, 2 p.m.

Effective listening is the bridge to success—it improves understanding, increases engagement, turbo-charges negotiating and persuasion, and leads to stronger relationships. If you want to be a better listener, the best way is to focus on your active listening skills. This soft skill can be learned and developed, and it is crucial in making a positive impact with your team.

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Strategies for Effective Teams: How to Build a Team of Leaders

Posted Nov. 4, 2021, 2 p.m.

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5 Change Management Tips For Individuals

Posted Oct. 12, 2021, 2 p.m.

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Becoming a Manager Your Team Loves: How To Avoid The Key Challenges

Posted Sept. 22, 2021, 9 a.m.

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Listen To Lead: Six Steps to Becoming an Active Listener

Posted Aug. 24, 2021, noon

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5 Change Management Tips for Leaders

Posted Aug. 11, 2021, 2 p.m.

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